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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Viet Hoang

August 6, 2025

5  out of  5
rating by Viet Hoang
"Great service all around! Super helpful! Liz was very helpful and got me the best rate! Will definitely recommend to everyone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James Mitchell

July 30, 2025

5  out of  5
rating by James Mitchell
"Very nice very knowledgeable answer all my questions no complaints"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Susan Adams

July 17, 2025

5  out of  5
rating by Susan Adams
"Lovely people and quick responses from Alexis!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Bea Summers

July 17, 2025

5  out of  5
rating by Bea Summers
"Laura was great! She is professional, friendly, knowledgeable and very efficient with checking in on me with and putting together a policy for me. I highly recommend her for your insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Crystal L

July 15, 2025

5  out of  5
rating by Crystal L
"I have been with Laura Capizzi-State Farm for almost 10 years. They have always been professional, courteous and kind. I appreciate everything they have done for me and my family. You can't go wrong with Laura Capizzi!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Greg Illig

February 6, 2025

5  out of  5
rating by Greg Illig
"Very professional and knowledgeable. Would recommend to everyone."
We responded:
"Thank you Greg! Appreciate the 5 star review! Thanks for your business!"
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Douglas Beaver

January 23, 2025

5  out of  5
rating by Douglas Beaver
"Very Friendly and supportive I’m so happy to be with State Farm, affordable insurance at a great price, Allstate overcharge me !!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Suzetta Byrd

January 7, 2025

5  out of  5
rating by Suzetta Byrd
"Very knowledgeable and pleasant"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Sean Brock

October 9, 2024

5  out of  5
rating by Sean Brock
"Easy to work with. Alexis is always very helpful with any issues I may have!"
We responded:
"We agree that Alexis is always so helpful! Happy you have had such a great experience!"
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singh14228

October 1, 2024

5  out of  5
rating by singh14228
"Very effective and super fast. I go to them with all my insurance needs. Alexis Eschborn was amazing!Thanks!"
We responded:
"Thanks Sukdeep! We are always happy to help with your personal and business insurance needs and we appreciate you!"
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Dan Guariglia

September 29, 2024

5  out of  5
rating by Dan Guariglia
"I recently needed to update my insurance information and contacted Alexis at State Farm. As in the past and through the years she was very accommodating in addressing my needs. I have always found Alexis willing to help and very knowledgeable in the insurance business. It is a pleasure to deal with this agency in Niagara Falls and their staff."
We responded:
"Hi Dan! Thank you for the great feedback! We appreciate you taking the time to share your positive experience with our agency."
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Sam Folby Jr

September 26, 2024

5  out of  5
rating by Sam Folby Jr
"Alexis: proficient, professional, customer care. Alexis is the reason our family continues being insured with State Farm. Home, auto, camper and anytime a claim issue came up it was handled expediently. I recently completed the online driver course that Alexis recommended as a way to reduce by 10% for 3 years, the auto premium. Highly recommend State Farm!"
We responded:
"Hi Sam! We appreciate your business and are so glad you have had such a positive experience with Alexis! She has been a part of the Agency since we opened - we are so lucky to have her!"
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Greg Stenzel

September 26, 2024

5  out of  5
rating by Greg Stenzel
"I recently had the pleasure of working with Liz at State Farm , and I couldn't be happier with the service I received! From our first interaction, she was incredibly knowledgeable, patient, and attentive to my needs. Liz took the time to explain my options clearly, ensuring I understood every detail of my policy. I never felt rushed, and she genuinely cared about finding the best coverage for me. The entire process was smooth and stress-free, and I appreciate how she followed up to make sure everything was in order. I highly recommend Liz to anyone looking for a reliable and trustworthy insurance agent. Thank you"
We responded:
"Thank you for the feedback Greg! Happy you had such a great experience switching over to our agency. We look forward to working with you for many, many years!"
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John Bielecki

September 12, 2024

5  out of  5
rating by John Bielecki
"My Statefarm team on the boulevard is one of the best, from taking care of all my insurance needs (auto & home) to always helping me save on my policy's and always being so friendly when I stop by to pay my bill. Laura and her staff are the reason I have stayed with them for over 15 years."
We responded:
"Thank you John! We appreciate your business and are always here for anything you need! "
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Tanya Boyce

September 10, 2024

5  out of  5
rating by Tanya Boyce
"Always very friendly and helpful"
We responded:
"Great to hear you have always had such a positive experience! Thank you for your business!"
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lisa wrobel

September 4, 2024

5  out of  5
rating by lisa wrobel
"Great customer service with Liz McNally at stateFarm insurance,great people,im glad i switched to them!"
We responded:
"Welcome to our agency Lisa! Thank you for the great review and happy Liz was able to get your switched over!"
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Tt Rico

June 26, 2024

5  out of  5
rating by Tt Rico
"Always very nice and helpful. Answers all my questions kindly. Very informative. Polite and speedy. Highly recommend."
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Jeff Golden

June 25, 2024

5  out of  5
rating by Jeff Golden
"Excellent Agency. Staff is great to work. Highly recommend them."
We responded:
"Thank you Jeff! Appreciate the 5 star review and the recommendation!"
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Kennedy Bleecher

June 24, 2024

5  out of  5
rating by Kennedy Bleecher
"Our family has been with Laura Capizzi State Farm Agency for many years. They are excellent, I would highly recommend them to anyone! Great rates and great service! The staff goes above and beyond!"
We responded:
"Kennedy - thank you so much! It has been a pleasure to help you and your family over the years with any of your insurance needs!"
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CJ Hatalak

June 18, 2024

5  out of  5
rating by CJ Hatalak
"It is well worth your time to get quotes from State Farm! saved me big $$$ on my car insurance and home owners policies! My policies were reviewed today and all questions answered. Quick, efficient and attention to details sure works for me! Thanks State Farm."
We responded:
"Thank you! So happy we were able to save you money on your car and home insurance!"
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Vince Kalota

June 10, 2024

5  out of  5
rating by Vince Kalota
"Been with her for years and nothing but Awesome!!!! So helpful. Quick and caring with the only claim I needed. Definitely would recommend."
We responded:
"Thank you Vince! We appreciate your tenure and happy we could assist when you needed us!"
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sandra jastrzemski

June 4, 2024

3  out of  5
rating by sandra jastrzemski
"Alexia was very thorough and answered all of my questions adequately and professionally . I have been with State Farm a very long time .I am not happy about the significant rate increase and will definitely be checking around for lower rates.Plan on making some changes to my policy after reviewing and researching"
We responded:
"Hi Sandra....we understand your concerns regarding the rates in our state and will continue to be here for you to answer any questions you may have. "
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April Spooner

June 4, 2024

5  out of  5
rating by April Spooner
"Very friendly and knowledgeable staff. Go above and beyond to work with you in all aspects."
We responded:
"Thank you April!!!!"
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Shannon Rung

May 29, 2024

5  out of  5
rating by Shannon Rung
"Everyone has been so nice and helpful"
We responded:
"Hi Shannon! Thank you for your feedback! Happy you have had such a positive experience!"
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Brian Dickman

May 24, 2024

5  out of  5
rating by Brian Dickman
"We have been long-term clients of Laura Capizzi at her State Farm Insurance agency in Niagara Falls, NY. The entire staff has always been attentive and quick to respond to anything we've needed. Whether it's been our home, cars or personal insurance needs, we have been advised professionally and covered to our complete satisfaction. We highly recommend them!"
We responded:
"Thanks Brian! We appreciate your business the 5 star recommendation!"